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Unclaimed Property · Escheatment

Handle Dormant Payments Inside a Regulated Framework

Escheatment is the legal process of reporting and turning over unclaimed money — like uncashed cheques — to the government after it sits dormant too long. PaymentsNow helps you find, notify on, and reconcile those payments across cheques, ACH, and digital payouts, with audit-ready reporting, optional dormant-fund custody, and compliant filings.

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Why It Matters

Dormant Money Is a Liability Until You Account for It

Uncashed cheques, returned payouts, and abandoned balances don’t simply disappear — they accrue obligations, due-diligence deadlines, and provincial filing requirements. PaymentsNow gives you one place to surface those items early, work them through to resolution, and produce the paper trail an examiner expects, so unclaimed property never turns into an unwelcome surprise.

Pick the Engagement Model That Fits

Three ways to run unclaimed-property and escheatment work, from fully self-directed to fully managed.

Due-Diligence Mailing

  • Generate and mail compliant owner-notification letters before deadlines
  • Include claim instructions, reissue forms, or payment options
  • Track mailing status, returned mail, and proof of compliance

Client-Funded Accounts

  • Upload reconciliation files or bank status reports
  • Auto-flag uncashed or returned cheques
  • Trigger letters, emails, and reissuance from the dashboard
  • Export filing data or request filing assistance

FBO-Managed Programs

  • Funds held in your name under regulated bank custody
  • Optional Dormant FBO for unclaimed balances
  • Full visibility, reporting, and history in PaymentsNow
  • Bank handles final escheatment while you stay in control

From First Flag to Final Filing

Detect

Flag uncashed or returned payments automatically from internal reports or uploaded bank data.

Notify

Send due-diligence letters or email notices well ahead of dormancy deadlines.

Manage

Void, reissue, resend, and correct addresses with the full action history preserved.

Safeguard

Optionally park unclaimed balances in a dedicated Dormant FBO for segregated custody and cleaner books.

Comply

Produce filing-ready unclaimed-property and escheatment reports formatted for each jurisdiction.

Audit

Reconcile every activity with full visibility — mailings, returned items, and status tracked in detailed logs.

Built for Teams That Carry the Compliance Load

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Finance & Treasury

High volumes, tight controls, and reconciliation that stays clean no matter the scale.

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Payment Platforms

Embed unclaimed-payment workflows without engineering a new system from scratch.

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Insurance & Claims

Resolve returned cheques, unclaimed benefits, and claimant address changes with a full audit trail.

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Gaming Operators

Manage dormant winnings, unclaimed player payouts, and returned mail without the manual grind.

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Rewards & Rebates

Keep unredeemed rewards, loyalty balances, and expired rebates organized in one place.

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Accounting Firms

Serve a roster of clients while keeping crisp, separate audit trails for each one.

Frequently Asked Questions

How does the unclaimed-property service connect to our existing payment operations?

We plug into your current payment systems through API connections, file uploads, or direct bank reconciliation feeds. Whether you rely on our FBO accounts or run your own payment accounts, the platform tracks payment status automatically, flags dormant items, and runs the full escheatment lifecycle without interrupting your existing workflows. Onboarding usually takes a few weeks depending on how complex the integration is.

What level of filing support do you offer, and do you handle multi-jurisdiction compliance?

We provide three tiers of filing support: self-service exports for teams with in-house compliance staff, assisted filing where we prepare reports for your review and submission, and full-service filing where we manage the entire process including correspondence with authorities. Our system applies the correct dormancy periods and requirements for each Canadian province and territory, so you stay compliant wherever your payees live.

How do you protect audit-trail integrity throughout the escheatment process?

Every action in the platform writes an immutable, timestamped log capturing the user and the full transaction history. Our SOC 2 Type 2 environment preserves complete documentation from the moment a payment is issued to the final report. All due-diligence letters, returned-mail records, and claim activity are logged and exportable for regulatory examinations or internal audits.

Turn Unclaimed Property Into Controlled Property

Lower your risk, simplify reporting, and stay audit-ready across every payment type.